Thank you for accessing the web site ("Site") of mainlightSports.com. We
respect your privacy and want to protect your Personal Information.
options regarding the collection, use and disclosure of your Personal
By visiting our Site, you acknowledge that you have read and agree to
the Site. Your continued use of the Site following such posting means
you accept those changes.
does not necessarily apply to our offline collection of your Personal
Information. Please see below for details.
WHAT INFORMATION WE COLLECT
We occasionally collect Personal Information from Site users. In
each such case, you will only be required to provide the Personal
Information that we need in order to be able to provide the services you
have requested through the Site. You may be entitled under applicable
data protection laws to access and review your Personal Information that
we maintain, if you provide the necessary consent and background
information and pay any mandated fee. All such communications regarding
access to your personal data should be addressed to: email@example.com. Such enquiries should clearly be marked as data
protection queries and noted as being time sensitive.
We collect information that will help provide a better user
experience for your visit, and future visits. Information we collect
falls under two categories: personally identifiable information (PII)
and anonymous information (Non-PII). PII means any information that
could reasonably be used to identify you, including your name, address,
e-mail address, birth date, financial information, photograph, telephone
number or any combination of information that could be used to identify
you. Non-PII is information that does not identify you, and may include
statistical information concerning, for example, your use of our
Services, the features of the Website or pages on our Site that you
visit most frequently.
Types of Information We May Collect
- • Your name
- • Your billing and delivery address
- • Your e-mail address
- • Your phone (or mobile) number
- • Your credit/debit card number
- • Information on how you are using the Site
- • Your purchase/return/exchange information
When We Collect Your Information
- • You purchase, order, return, exchange or request information about
our products and services from the Site or mobile applications.
- • You create an mainlightSports.com account
- • You connect with us regarding customer service via our customer service center.
- • You visit the Site or participate in interactive features of the Site or mobile applications.
- • You sign up for e-mails or social media notifications from us.
- • You provide us with comments, suggestions, or other input.
- • You interact with the Site through your computer, tablet or mobile device.
HOW & WHY WE COLLECT YOUR INFORMATION
We collect information from you in several different ways on this Site.
One goal in collecting Personal Information from you is to provide an
efficient, meaningful, and customized experience. For example, we can
use your Personal Information to:
- • help make this Site easier for you to use by not having to enter information more than once.
- • help you quickly find information, products, and services.
- • help us create content on this Site that is most relevant to you.
- • alert you to new information, products, and services that we offer.
We may use tracking pixels/web beacons, cookies and or other
technologies to receive and store certain types of information. This
information includes Internet Protocol (IP) addresses, browser
information, Internet Service Provider (ISP), operating system,
date/time stamp and clickstream data. This information helps us
customize your website experience and make our marketing messages more
relevant. It also allows us to provide features such as storage of items
in your cart between visits. This includes our content presented on
other websites or mobile applications. In order to provide the best
customer experience possible, we also use this information for reporting
and analysis purposes, such as how you are shopping our website,
performance of our marketing efforts, and your response to those
- • Cookies are small pieces of information that are stored as text
files by your Internet browser on your computer's hard drive. Most
Internet browsers are initially set to accept cookies. You can set your
hard drive, but if you do, you will not be able to access or use
products, place them in an online shopping cart, and to purchase those
products. If you do this, we keep a record of your browsing activity and
purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S
HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are
- • Web beacons assist in delivering cookies and help us determine
whether a web page on this Site has been viewed and, if so, how many
times. For example, any electronic image on this Site, such as an ad
banner, can function as a web beacon.
- • We may use third-party advertising companies to help us tailor
site content to users or to serve ads on our behalf. These companies may
employ cookies and web beacons to measure advertising effectiveness
(such as which web pages are visited or what products are purchased and
in what amount). Any information that these third parties collect via
cookies and web beacons is not linked to any Personal Information
collected by us.
- • As an example, Facebook collects certain information via cookies
and web beacons to determine which web pages are visited or what
products are purchased. Please note that any information collected by
Facebook via cookies and web beacons is not linked to any customer's
Personal Information collected by us.
User Experience Information
- In order to improve the online shopping experience, help with fraud
identification, and to assist our customer care representatives in
resolving issues customers may experience in completing online
purchases, we use tools to monitor certain user experience information,
including, but not limited to, login information, IP address, data
regarding pages visited, specific actions taken on pages visited (e.g.,
information entered during checkout process), and browser information.
- Any information you submit in a public forum (e.g., a blog, chat
room, or social network) can be read, collected, or used by us and other
participants, and could be used to personalize your experience. You are
responsible for the information you choose to submit in these
HOW WE USE YOUR INFORMATION
- Internal Use - We use your Personal Information to
process your order and provide you with customer service. We may
internally use your Personal Information to improve our Site's content
and layout, to improve our outreach and for our own marketing efforts
(including marketing our services and products to you), and to determine
general marketplace information about visitors to this Site.
- Accounts - In order to use the Site, and/or some of its
features, you may have to create and register an account (an "Account").
You agree not to create an Account for anyone else or use the account
of another without their permission. When creating your Account, you
must provide accurate and complete information. You are solely
responsible for the activity that occurs in your Account, and you must
keep your Account password secure. You must notify us immediately of
any breach of security or unauthorized use of your Account. You are
solely responsible and liable for the activity that occurs in connection
with your Account. You may delete your Account at any time by
following the options within the Site.
- Communications with You - We will use your Personal
Information to communicate with you about our site and your orders and
deliveries. Also, we may send you a confirmation email when you register
with us. We may send you a service-related announcement on the rare
occasions when it is necessary (for example, if we must temporarily
suspend our service for maintenance.) We always permit you to
unsubscribe or opt out of future emails (see the opt out section, below,
for more details). Because we have to communicate with you about orders
that you choose to place, you cannot opt out of receiving emails
related to your orders.
- External Use - We want to provide you with excellent
service and to offer you a great selection - we primarily sell
merchandise, not information. We do not sell, rent, trade, license or
otherwise disclose your specific Personal Information or financial
information to anyone, except that:
- • As do most catalog and Internet retailers, we sometimes use third
parties to perform specific functions on our behalf. When we disclose
information to these service providers, we disclose information to help
them to perform their service. For example, in order to deliver products
to you, we must share some information. We partner with third parties
(such as the U.S. Postal Service, Canada Post, FedEx, United Parcel Service, and Trucking companies) to ship products, to ensure delivery, and so that we can obtain
feedback, improve the quality of our service, and measure and improve
the quality of the service of the third party. In the example of
shippers, we provide them some personally identifiable information such
as your name, shipping address, email, and phone number.
- • Similarly, to help you buy products and provide customer service
to you, we must provide your credit card number to financial-services
corporations such as credit-card processors and issuers. When we submit
your credit card number for authorization, we use state-of-the-art data
encryption to protect your information. (More on this below in Data
- • We may be required to disclose such information in response to
requests from law-enforcement officials conducting investigations;
subpoenas; a court order; or if we are otherwise required to disclose
such information by law. We also will release Personal Information where
disclosure is necessary to protect our legal rights, enforce our Terms
of Use or other agreements, or to protect ourselves or others. For
example, we may share information to reduce the risk of fraud or if
someone uses or attempts to use our Site for illegal reasons or to
- • We will not sell (or trade or rent) personally identifiable
information to other companies as part of our regular course of
business. However, it's possible that we might acquire or merge with or
be acquired by another company or that we might dispose of some or all
of our assets. If that happens, your Personal Information may be
disclosed to another company, but that disclosure will be subject to the
- • We may share non-Personal Information (such as the number of daily
visitors to a particular web page, or the size of an order placed on a
certain date) with third parties such as advertising partners. This
information does not directly personally identify you or any user.
HOW WE PROTECT YOUR INFORMATION
- • We maintain technical, administrative, physical, electronic and
procedural safeguards to protect the confidentiality and security of
information transmitted to us. To guard this information, the Site uses
Secure Sockets Layer (SSL). SSL encrypts your credit card number, name
and address so only we are able to decode the information.
- • Please note that e-mail is generally not encrypted and is not
considered to be a secure means of transmitting credit card information.
If you receive an e-mail that looks like it is from us asking you for
Personal Information, do not respond, as it may be a “phishing” attempt
designed to steal your information. Though we might ask you your name,
we will never request your password, credit card information or other
information through e-mail.
- • We also ask customers to carefully review their accounts and
immediately report any unexpected activity to us and their issuing bank
or credit card company. We ask all our customers to take measures to
help protect information in their online accounts, including the
- • Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
- • Reset your e-mail account passwords frequently.
- • Use complex passwords (a minimum of 7 alpha/numeric case sensitive characters).
- • Do not use the same password on more than one website.
- • Do not share your password with others.
- • Sign out/log off website sessions so that your session is closed
and cannot be accessed by another user on the same computer, especially
when using a public computer or terminal
OFFLINE USED, COLLECTION & DISCLOSURE OF YOUR INFORMATION
Information through the Site. We also collect information offline, where
we also try to protect the privacy of your Personal Information. One
example involves someone calling us to place an order or to ask
questions. When someone calls, we will ask only for the Personal
Information we need in order to place the order or to answer the
question. When we need to store information (such as order information),
we will enter it into our database through SSL encryption. (See the
Data Security section above for more information). Another example
involves faxes. If you fax something to us, we will act upon the fax and
then either store it in a locked repository or we will shred the fax if
there is no need to retain the information. There are other ways we
could learn of Personal Information offline, and this Policy doesn't
discuss or try to predict all of those methods or uses. As we mentioned,
we primarily sell merchandise, not information, and we will try to
treat offline collection, uses, and disclosures consistently with our
relevant online practices.
LINKS TO OTHER SITES
The Site may contain links to third party websites that are not owned or
controlled by us. We are not responsible for the privacy practices or
the content of such other third party websites, and you visit them at
your own risk.
The Site is neither directed to nor structured to attract children under
the age of 13 years. Accordingly, we do not intend to collect Personal
Information from anyone we know to be under 13 years of age. We will
direct potential users under 13 years of age not to use the Site. If we
learn that Personal Information of persons less than 13 years of age has
been collected without verifiable parental consent, then we will take
the appropriate steps to delete this information. To make such a
request, or if there are any questions or concerns about the Privacy
Policy for the Service or its implementation, please contact us at firstname.lastname@example.org
The security of your Personal Information is important to us. We follow
generally accepted industry standards, including the use of appropriate
administrative, physical and technical safeguards, to protect the
Personal Information submitted to us. However, no method of
transmission over the Internet, or method of electronic storage, is 100%
secure. Therefore, while we strive to use commercially acceptable means
to protect Personal Information, we cannot guarantee its absolute
security or confidentiality. If you have any questions about security,
you can contact us at email@example.com.
Please be aware that certain Personal Information and other
information provided by you in connection with your use of the Site may
be stored on your device (even if we do not collect that information).
You are solely responsible for maintaining the security of your device
from unauthorized access.
MERGER, SALE OR BANKRUPTCY
If we are acquired by or merged with a third party entity, or if we are
subject to a bankruptcy or any comparable event, we reserve the right to
transfer or assign Personal Information in connection therewith.